Frequently Asked Questions

FORMLOVA is a chat-first form service. Connect from AI clients like Claude, ChatGPT, and Gemini via the MCP protocol, and create, manage, and analyze forms entirely through chat.

MCP stands for Model Context Protocol, an open protocol that connects AI clients with external services. FORMLOVA is designed with this protocol as its primary entry point.

Chat is the primary interface, not a dashboard. AI processing costs are borne by the user's client, keeping service fees low. Paid plans start at $4/month, roughly one-fifth of competitors.

Claude Desktop, ChatGPT, Claude Code, Cursor, Windsurf, Codex, and Gemini CLI are supported. Any MCP-compatible client can also connect.

Yes. You can connect from multiple clients with the same account at the same time, and data is automatically synchronized.

Day-to-day operations are handled through chat. The dashboard serves as a secondary surface for reviewing response lists, managing billing, team settings, and other detailed configurations.

FORMLOVA fully supports English and Japanese. Language switching is available across forms, the dashboard, auto-reply emails, and analytics reports. You can also create translated versions of forms.

FORMLOVA charges nothing for AI processing. AI costs follow the pricing of your client (Claude, ChatGPT, etc.).

Form creation and responses are unlimited on all plans, including free. The free plan includes up to 100 emails per month and basic analytics.

Free covers creating, collecting, and viewing. Standard ($4/month) adds operations and optimization such as custom auto-replies, reminders, and detailed analytics. Premium ($8/month) adds scaling, monetization, and team features like bulk email, Stripe Connect, and team management.

Standard is $4/month and Premium is $8/month, both billed monthly.

You can cancel anytime from the dashboard. After cancellation, you retain access until the end of the billing period, and your data is never automatically deleted.

All plans have unlimited responses. There is no cap even on the free plan.

Free plan: 100 emails, Standard: 1,000 emails, Premium: 10,000 emails.

You can change your plan anytime from the billing page. Upgrades take effect immediately, and downgrades apply at the next billing cycle.

Invoices and receipts are available through the Stripe billing portal, accessible from the billing page in the dashboard.

29 types are supported, including text, number, single choice, multiple choice, dropdown, date, datetime, time, email, phone, URL, file upload, matrix, signature, address, star rating, NPS, various scales, ranking, picture choice, Yes/No, country, legal consent, and more.

Yes. You can show or hide questions, skip pages, or end the form based on responses. Both AND and OR condition combinations are supported.

Up to 10MB per file. Supported formats include JPEG, PNG, GIF, WebP, PDF, Word, Excel, PowerPoint, TXT, CSV, and ZIP. Available on Standard plan and above.

Yes. Multi-page step-by-step forms are supported with partial save and restore, so respondents can resume if they leave partway through.

Yes. FORMLOVA can read the visible field structure from a public form URL and recreate it as a draft. Forms requiring login are not supported.

Yes. Send a screenshot, mockup, or poster image, and the design will be adapted to match. This is the fastest way to communicate your desired look.

Colors, fonts, border radius, button colors, background colors, and more can all be changed by chatting. Design adjustments are available on all plans.

Six system templates are provided. You can also save your own forms as templates for reuse.

Just say "create an English version" in chat and a translated copy will be generated.

Form changes are automatically saved as snapshots. You can browse the history and restore any previous version.

Export is available in CSV, Excel, and JSON formats. All plans, including free, can export without restrictions.

Text search, conditional filtering, and status management (new, in progress, resolved, spam) are all supported.

Yes. You can freely tag responses with labels like VIP, resolved, or needs follow-up for easy categorization.

An email-based duplicate prevention setting is available. You can choose to enable it during form creation.

Response data is stored permanently as your asset. It is never deleted without your request.

Yes. You can view a respondent's response history across all forms and their email engagement in a unified view using their email address.

Bulk import via JSON is supported with field-type validation. Available on Standard plan and above.

Yes. The form automatically stops accepting responses when the capacity is reached. The capacity check runs atomically at the database level, preventing overflows from concurrent submissions.

On Standard plan and above, you can freely adjust the wording and tone through chat. For example, "make it more casual" or "add a link to the venue map."

Available on Standard plan and above. You can set flexible timing such as "send 3 days before and the morning of the event."

Available on Premium plan. Send a CSV or Excel mailing list in chat and give your instructions.

Both open and click tracking are supported. Individual-level open, click, and bounce history is also available.

On Standard plan and above, you can customize the sender display name, Reply-To address, logo image, email colors, and footer text.

All emails include an unsubscribe link as standard (CAN-SPAM/GDPR compliant). Unsubscribed recipients are automatically added to the suppression list.

Available on Premium plan. You can configure automatic email chains that send follow-ups at set intervals after a response is submitted.

Available on Standard plan and above. Filter by response data conditions such as "follow up with respondents who rated 3 or below" or "remind those who haven't responded."

The free plan offers response counts and basic analytics. Paid plans add daily breakdowns, field distributions, auto-insights, cross-tabulation, text analysis, traffic analysis, anomaly detection, and multi-form comparison.

Available on Standard plan and above. Generate PDF reports with daily graphs, distribution tables, and optional insights.

Standard supports 2 variants, Premium supports up to 5. Traffic splitting, chi-squared significance testing, and automatic winner application are included.

Available on Standard plan and above. Analyze views and conversion rates by UTM parameters and referrer sources.

Yes. Automatic matching of identically named fields enables cross-form comparison.

Available on Standard plan and above. Daily or weekly summary reports can be automatically delivered by email.

Data is stored in an AES-256 encrypted database. All communications are encrypted via HTTPS/TLS.

All tables are protected by Row Level Security (RLS). No one other than the form creator can access the data.

Yes. FORMLOVA supports data deletion requests, masks email addresses in logs, and includes unsubscribe links in all emails.

Cloudflare Turnstile provides automatic bot defense, combined with rate limiting of 5 submissions per minute per form.

All related data, including forms, responses, emails, and team member information, is permanently deleted.

Conversation storage is off by default. Only when you explicitly enable it are summarized conversation traces saved. Raw conversation text is never stored.

A minimum of 8 characters is required. If you forget your password, you can reset it via an email link.

Available on Premium plan. Invite members with three permission levels: viewer (read-only), editor (can edit), and admin (full control).

On Premium plan, integrate with Stripe Connect to collect participation fees. The total fee is 4.6% (Stripe 3.6% + platform 1.0%).

Yes. Events like form submissions and form closures can be automatically sent to external services.

Yes. Trigger condition-based actions on form submission, such as sending emails, updating fields, or firing webhooks.

By connecting MCP-compatible services like HubSpot, Salesforce, Slack, and Google Workspace simultaneously, integrations work without any additional implementation on FORMLOVA's side.

Yes. Generate a QR code for your form URL to use on printed materials and posters.

Available on Premium plan. View a complete record of all operations including form actions, member management, and webhook configuration changes.