Inquiry Auto-Response + Escalation

InquiriesStandard+

Description

Sends an auto-response immediately after a contact form submission and forwards a notification to the appropriate staff member based on the inquiry category. Prevents missed inquiries and speeds up first response.

3 steps

  1. 1

    Inquiry receipt auto-reply

    Send a receipt confirmation email immediately

  2. 2

    Category routing

    Route to the appropriate handler based on inquiry type

  3. 3

    Staff notification

    Send an email notification to the responsible staff member

Prompt Example

Create a contact form that automatically sends an acknowledgment email and routes notifications to the right person based on the inquiry type

Likes

steps
3 steps
Required plan
Standard+
Required integrations
FORMLOVA