Inquiries
Connect inquiry intake, routing, ownership, response status, replies, missed-response checks, and weekly reporting with official workflows.
Inquiry Auto-reply + Escalation
InquiriesStandard+An official workflow for auto-reply, categorization, and escalation for inquiries.
Inquiry Owner Assignment
InquiriesFreeAn official workflow for owner assignment based on inquiry type.
Urgent Inquiry Keyword Alert
InquiriesFreeAn official workflow for reviewing urgent inquiries in chat and sharing them with the owner in Slack.
Sales Pitch Filtering Workflow
InquiriesFreeAn official workflow for classification that separates sales pitches from real inquiries.
Unanswered Inquiry Digest
InquiriesStandard+An official workflow for daily digest of inquiries that still need follow-up.
Category-based Inquiry Auto-reply
InquiriesStandard+Configure auto-replies for category-specific forms, or reviewed conditional sending for one contact form.
Weekly Inquiry Status Report
InquiriesStandard+An official workflow for weekly report of inquiry volume and status.
Inquiry History Note
InquiriesFreeAn official workflow for saving important inquiry context as a history note.