Post-Survey Follow-up
SurveysStandard+
Description
Based on respondent satisfaction ratings, automatically sends a thank-you email for high scores (4+) and a follow-up hearing email for low scores (below 3). Includes an auto-reply immediately after response.
4 steps
- 1
Response confirmation auto-reply
Send confirmation email immediately after survey response
- 2
Branch by satisfaction score
Score 4+ gets a thank-you email; below 3 gets a follow-up hearing email
- 3
High-score thank-you email
Send a thank-you and review request to respondents with score 4+
- 4
Low-score improvement email
Send a detailed hearing email to respondents with score below 3
Prompt Example
Create a survey form and after each response, send a thank-you email to those with high ratings and a follow-up hearing email to those with low ratings
Likes
- steps
- 4 steps
- Required plan
- Standard+
- Required integrations
- FORMLOVA