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Workflow Place/Follow-up

Follow-up

Workflows to automate customer follow-up.

Response → Figma Comment + Slack Notification

Follow-upPremium+

Adds design feedback as a Figma comment and notifies Slack

3 steps

Customer Satisfaction → Conditional Follow-up

Follow-upStandard+

Sends referral requests to promoters and hearing emails to detractors based on NPS score

4 steps
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